At RIU Hotels & Resorts, we have curated Elite Club by RIU, a bespoke VIP service concept designed to elevate your experience within our RIU Palace hotels.This exclusive offer is available at select resorts across Mexico, the Dominican Republic, Jamaica, Aruba, Costa Rica, Africa and Asia, providing our guests with reserved areas, priority service and bespoke details from the moment of arrival until the end of their stay.
What is Elite Club by RIU and who is it designed for?
At RIU, we understand that many of our guests seek that extra touch of distinction for their favourite holidays. To meet these expectations, we created Elite Club by RIU, a premium service concept developed to elevate the All-Inclusive holiday experience to a superior level.
Whether you are staying at our Adults Only properties or our resorts designed for Family enjoyment, Elite Club provides a space of greater luxury, privacy and personalisation. By choosing this option, our guests enjoy reserved facilities, enhanced gastronomic benefits and priority service at every moment of their journey.
What are the exclusive benefits and services included in Elite Club?
When booking a room within this category, our guests gain access to a comprehensive package of VIP advantages designed to the official standards of RIU Hotels & Resorts, furthermore, all Elite Club services are included in the rate you already pay for your room:
1.Arrival and priority at Reception
- Priority access at reception: Personalised check-in and service without the wait.
- Distinctive Elite Club wristband: VIP identification throughout your stay at the resort.
- Early Check-in: Option for early arrival (subject to availability).
- Confirmed Late Check-out: Guaranteed late departure until 13:00.
2. Comfort and premium details in the room
- Privileged location: Rooms assigned on higher floors or beachfront with direct views of the sea or ocean.
- Exclusive welcome gift upon check-in.
- Aromatherapy service in your room to create an atmosphere of total relaxation.
- Liquor dispenser featuring premium brands integrated into your room.
- Enhanced minibar with a curated selection of snacks and a bottle of wine.
- Enhanced Room Service to enjoy maximum comfort without leaving your room.
- TV Casting for all guests
3. Gastronomy, Restaurants and Exclusive Bars
- Priority booking: Enjoy greater ease and priority when reserving tables at our speciality restaurants via the RIU App.
- À la carte breakfast: An exclusive area reserved for you to start your day with a bespoke menu.
- Elite Club restaurant: Access to exclusive speciality dinners, featuring a premium menu that you can enjoy as often as you wish.
- Premium drinks: A curated selection of top-tier brands available at designated hotel bars and dedicated dispensers.
- Mixologist at the Lobby bar for all guests
4. Reserved facilities and exclusive areas
- Elite Club Pool: An exclusive pool area featuring bar service and premium beverages.
- Elite Club Beach: A private beach area offering personalised bar service.
- Exclusive Elite Lounge: A private lounge serving premium branded drinks (available at selected resorts).
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Table of RIU Palace hotels offering the Elite Club serviceBelow, we detail the official list of RIU Palace resorts worldwide that feature the Elite Club by RIU service:
| Country / Destination | Hotel | Hotel Concept |
| Mexico (Cancun) | Riu Palace Kukulkan | Adults Only |
| Mexico (Cancun) | Riu Palace Peninsula | Adults Only |
| Mexico (Cancun / Costa Mujeres) | Riu Palace Costa Mujeres | Family |
| Mexico (Riviera Nayarit) | Riu Palace Pacifico | Adults Only |
| Mexico (Los Cabos) | Riu Palace Baja California | Adults Only |
| Mexico (Riviera Maya / Playa del Carmen) | Riu Palace Riviera Maya | Adults Only |
| Mexico (Riviera Maya / Playa del Carmen) | Riu Palace Mexico | Adults Only |
| Dominican Republic (Punta Cana) | Riu Palace Macao | Adults Only |
| Dominican Republic (Punta Cana) | Riu Palace Bavaro | Family |
| Jamaica (Montego Bay) | Riu Palace Jamaica | Adults Only |
| Aruba (Palm Beach) | Riu Palace Antillas | Adults Only |
| Aruba (Palm Beach) | Riu Palace Aruba | Adults Only (includes privileges with Riu Palace Antillas) |
| Costa Rica (Guanacaste) | Riu Palace Costa Rica | Family |
| Africa (Mauritius) | Riu Palace Mauritius | Adults Only |
| Africa (Tanzania / Zanzibar) | Riu Palace Swahili | Adults Only |
| Asia (Thailand / Phuket) | Riu Palace Phuket | Adults Only |
How can you book the Elite Club category for your next holiday?
To ensure you enjoy all these benefits from the very moment you arrive at the hotel, you must book the Elite Club room category directly. At RIU, we provide you with several simple booking methods:
- Via RIU.com or the RIU App: Simply enter your preferred destination and travel dates.When reviewing the available options at your chosen RIU Palace resort, please select the room categories identified with the Elite Club label (such as Junior Suite Elite Club, Junior Suite Ocean View Elite Club, Swim-Up Junior Suite Elite Club, or Suite Elite Club).
- Through your Travel Agency: When arranging your holiday package, kindly request the Elite Club room category directly from your travel agent.
- RIU Class Loyalty Programme: If you are a member of our RIU Class programme, please ensure you log in before confirming your booking to accumulate points for your Elite stay and to review the additional benefits applicable to your membership tier.
Make your next holiday an unforgettable experience!
If you are looking for your next getaway to feature that distinctive touch of exclusivity, superior comfort, and personalised attention, we invite you to discover everything Elite Club by RIU has in store for you. Visit RIU.com or open your RIU App, select your favourite RIU Palace resort, and secure an unforgettable stay with the premium service you deserve.
Frequently Asked Questions (FAQs)
It is the premium service concept from RIU Hotels & Resorts available at selected hotels within the RIU Palace line, which includes private areas, superior gastronomy, premium spirits, and priority VIP attention.
It is offered exclusively at resorts within the RIU Palace line, encompassing both properties designed solely for adults (Adults Only) and resorts oriented towards families (Family).
Includes priority check-in without queues, a distinctive VIP wristband, the option of Early Check-in (subject to availability) and guaranteed Late Check-out until 13:00 h.
These rooms feature prime locations (high floors or direct sea views), a welcome gift, aromatherapy, a dispenser with premium brand spirits, an upgraded minibar with snacks and wine, and superior room service.
It provides an à la carte breakfast in an exclusive area, access to a dedicated specialty restaurant, priority reservations via the RIU App, and the enjoyment of premium branded beverages at designated bars, in addition to a premium menu at the Elite Club Restaurant.
It provides an à la carte breakfast in an exclusive area, access to a dedicated specialty restaurant, priority reservations via the RIU App, and the enjoyment of premium branded beverages at designated bars, in addition to a premium menu at the Elite Club Restaurant.
You must explicitly select the room categories marked with the “Elite Club” label when booking on RIU.com, via the RIU App, or through your travel agency.
