At RIU, your wishes are our commands

date_range 19 February, 2016 label , , , , , , , , question_answer 368 Comments

Many of you are asking us about the renovations taking place at our hotels, giving us your recommendations, and even telling us how you like the results. At RIU we think your requests and suggestions are very important, so we continue to work to offer the most modern facilities and the best services, both in our new hotels and the ones we’re renovating.

In this post we’re going to tell you which hotels have been redone and which are going to undergo a complete renovation in 2016. Discover the changes we have planned. We hope you like them as much as we do.

This month kicks off a period of openings in which some of the renovated hotels are reopening: the Riu Monica in Nerja and the Riu Tikida Beach in Agadir. The most important news is that both are going to be “Adults Only”. This summer we’re reopening the Club Hotel Riu Papayas in Playa del Inglés on the island of Gran Canaria. Its facilities have been fully upgraded, and it is being turned into an “All Inclusive” hotel.

Riu Tikida Beach

Riu Tikida Beach simulated view

ClubHotel Riu Papayas

ClubHotel Riu Papayas simulated view

 

In November the ClubHotel Riu Funana will reopen as the Riu Palace Cabo Verde in a new category and with more exclusive services. In addition, the former ClubHotel Riu Garopa will be renamed the Club Hotel Riu Funana.

ClubHotel Riu Funana

ClubHotel Riu Funana

And, as for our hotels in the Caribbean, the Riu Palace Las Americas in Cancun will reopen in October. The Riu Palace Cabo San Lucas, located on Mexico’s Pacific coast, will be opening its doors again in December following its renovation this fall. Lastly, the Riu Palace Macao will be unveiling a new image in the Dominican Republic.

Riu Palace Las Americas

Riu Palace Las Americas

Riu Palace Cabo San Lucas

Riu Palace Cabo San Lucas

Riu Palace Macao

Riu Palace Macao

In 2015, RIU Hotels & Resorts invested €350 million in hotel construction and renovation, and this year it plans to invest close to €400 million. We work for you. We don’t just build hotels, we also build vacations for you.

 

 

 

 

 

368 Comments

  • Anita Gregory

    Please don’t refurbish the Riu Tequila in a modern style – we all love the traditional feel of the resort and we don’t want the soul ripped out of it – it only needs the bedrooms repainting and maybe some new sun loungers – everything else is just perfect as it is!

    • Riu Hotels

      Dear Anita,
      Many thanks for your kind words.
      Thank you and best regards.

      • clare

        Hi
        Can you advise when you are refurbing the Riu Tequila in Playacar?

      • Vic & Jan Fraanco

        We are going to The Palace in Cabo Any plans to build washroom closer to beach ???

      • Bienela Herrera

        Hi: is Riu Bambu is punta cana going to be renovated? Do you know what would be renovated?

        • Riu Hotels

          Hi Bienela,

          ClubHotel Riu Bambu will close for renovations in April and will reopen in July. Stay tuned to our website for further information.

          Kind regards

          • Bienela Herrera

            Thanks for your response. Do you know what kind of renovations you will be doing?

          • Rebecca Doughty

            Hi when in April does it close? Thank you.

          • Riu Hotels

            Hi Rebecca,

            Which hotel are you asking about?

            Kind regards,
            RIU Hotels & Resorts

          • Danielle

            Could you please let me know what renovations are consisting of for the riu bambu? I can’t find the information on your website and would like to book a holiday here. Many thanks, Danielle

          • Riu Hotels

            Hi Danielle,

            At the moment we have no further details. Please check back in the near future for more information.

            Kind regards,
            RIU Hotels & Resorts

          • Simon Catterall

            Hello why did u remove my first post.??? Plesase can you give some details on the new look riu bambu

          • Riu Hotels

            Hi Simon,

            At the moment we do not have further details. Be sure to check back in the near future for more information.

            Kind regards,
            RIU Hotels & Resorts

          • Jonna

            Hi there, I am looking at going to the Riu Bambu in October 2017 but wonder what renovations will take place in the hotel rooms. Will all rooms that haven’t been renovated be renovated, in particular will electrical issues and beds be replaced? Website offers no information and it is very frustrating. Want to book my reservation but hesitant to do so until I hear of renovations. Appears many people are wondering the same. More details PLEASE!

          • Riu Hotels

            Hi Joanna,

            There will be new deluxe rooms available and all rooms will be renovated with new TVs and fabrics and bathrooms with new showers.

            Kind regards,
            RIU Hotels & Resorts

      • Emily-May Conn

        Dear staff,

        There are many rumours going around the the Riu Tequlia will be closed from April- July 7th 2018. Has this been confirmed as I was hoping to book my honeymoon?

        Many thanks

        Emily Conn

        • Riu Hotels

          Hi Emily! Yes, those rumors are true: Riu Tequlia will be closed from April- July 7th 2018 for renovation.

          Kind regards,
          RIU Hotels & Resorts

          • Tina

            What happens to the people who have already booked to stay there during this time? I booked this hotel through Thomson this April for our 26th wedding anniversary staying from April 5th for a week. Will be upgraded to the Riu Palace?

          • Riu Hotels

            Hi Tina!

            Please, contact with Customer Service (crm@riu.com) and they wil help you.

            Kind Regards,
            RIU Hotels & Resorts

          • PWhite

            Hi we have booked the Tequilla for June 2018 but have yet to receive confirmation that renovations are taking place at the Tequilla in 2018. I have contacted both Riu and Thomson direct but neither will confirm details. As you have confirmed above that the renovations will be taking place – when will we receive confirmation, and will we receive alternative accommodation at another Riu hotel in Mexico? Many thanks

          • Riu Hotels

            Hi PWhite!

            Please, for this kind of questions contact with our Custome Service (crm@riu.com) and they will be happy to help you!

            Kind Regards,
            RIU Hotels & Resorts

          • Ally

            We were going to book RUI Tequlia for 3rd July through TUI, will the hotel be complete and open for guests at that time?

          • Riu Hotels

            Hi Ally!

            The works are scheduled to finish in June and the Riu Tequila will offer all its services after its reopening 🙂

            Kind Regards
            RIU Hotels & Resorts

      • Roger

        To Whom It May Concern
        This is just a thought . If possible would there be any way to put a few artist renderings on the web site of what the Tequila is going to look like after the refurb . It would be nice to get a true look to keep people from guessing .
        Thank You
        Many Regards
        Roger

        • Riu Hotels

          Hi Roger!

          Thanks for your comment. We will share the pictures with you as soon as posible 🙂

          Kind Regards
          RIU Hotels & Resorts

    • Dawn

      Is the Riu tequila being refurbished next year do you know? Just wondering as we’re planning to go there next year.

      • Riu Hotels

        Dear Dawn,
        Many thanks for writing us.
        At the moment we do not have any reformations scheduled for this hotel.
        Kind regards.

    • Roger Garove

      I think they should at least put up the artist drawings so we can have a idea what its going to look like

    • kinley mcmullan

      Do you have any artists impressions of the new pools at the Riu Tequila? I think it is very sad that you have torn out all the beautiful Spanish/Mexican decor that made this resort so unique.

      • Riu Hotels

        Hi Kinley!

        We don’t have photos yet. We will share it with you when we have it 🙂

        Kind Regards
        RIU Hotels & Resorts

  • Mary Elise Crawford-Callahan

    I am reading your blog for first time. It says that you have upgraded the Riu Palace Cabo…We are vacationing again in Cabo there in May. What renovations have you done? SOOO excited to be returning to the Palace for the third time!! We are staying in a Jacuzzi Suite again…please tell me what fabulous updates you have made to this resort!!

    Elise

    • Riu Hotels

      Dear Mary Elise,
      Our hotel Riu Palace Cabo San Lucas will close at the end of August for refurbishment and will reopen at the end of the year. The renovation will be in line with the renovations made in our other hotels, please stay tuned for more details.

      • Dianne Rogers

        What happens to the staff while you are closed for renovations?

        • Riu Hotels

          Dear Dianne,
          We would like to assure you that we greatly care about our staff’s wellbeing. We have been operating in the Dominican Republic for 25 year and many of our employees have been working with us since the begnning. We always reach agreements that can benefit both parties.
          Thank you for choosing us.
          Kind regards.

      • Andy

        I have been to riu santa fe twice and palace once I am really.hoping that there will be an actual coffee bar for real cappuccinos and lattes and not machine mixed ones..

        • Riu Hotels

          Dear Andy,
          Thank you for choosing us.
          We regret that your experience wasn’t what you expected. In RIU we work hard so that all our guests enjoy the best quality.
          kind regards.

          • Barbara Nuevo

            Hello,
            Are there any plans to renovate the Riu Santa Fe in Cabo. The rooms are very antiquated and those huge televisions are so old looking.

          • Riu Hotels

            Dear Barbara,

            There are no renvations scheduled for the Riu Santa Fe at the moment.

            Kind regards,
            RIU Hotels & Resorts

      • Tracy

        I am booked for January 23 for 10 day at Riu Palace cabo San Lucas. We were there last january and it is beautiful, what is being done to this beautiful place. What are the swim up rooms I was reading about.

        • Riu Hotels

          Hi Tracy,
          Many thanks for choosing us again.
          These rooms are suites with private pool.
          ¡See you at Riu Palace Cabo San Lucas!
          Kind regards.

  • Sarah Crowe

    Please can you add tea coffee making facilities to Riu Ochos rios we are returning again in May and looking forward to it but these are missing from your rooms considering so many of your other hotels have them as standard

  • John LaPorte

    Hello Cabo Riu Palace folks.
    We just returned from out 7th visit to the Cabo Riu Palace. As always. a great experience. I was told that there is a renovaton in store for the very near future. I agree that some renovation may be needed, I only hope that you will maintain the traditional style, that what makes it so great.

    • Riu Hotels

      Dear John,
      At the moment, we don’t have information about the hotel’s design.
      Please check back our website http://www.riu.com in a few months time.
      Thank you and kind regards.

    • Andy

      What upgrades will be done to the riu palace los cabo like coffee bar or rooms and also will this renovation make the prices more expensive we are wanting to come back for a 4 tI’m next June 2017

  • mr young

    dear sir.
    Can you confirm the photo shown of the new swimming pool at rui tikida beach hotel agadir
    is completed,and when will it open
    thank you and kind regards

    • Riu Hotels

      Dear Mr. Young,
      This photo you can see in this post is a of a model the hotel will be open next Saturday and soon we will have updated photos.
      Thank you and kind regards.

  • Ridvan

    When is the renovations due to complete for Rio Palace Macao?

    • Riu Hotels

      Dear Ridvan,
      Thank you for writing us.
      The Riu Palace Macao will reopen at the end of the year.
      Kind regards.

      • Val

        Hi can you tell me ,if when you reopen is the Riu Palace Macao going to be Adults Only as I’ve read children are staying there?

  • marie

    What king of renovations are being done at Riu Palace Macao ? This was recently renovated so what are the changes ?
    Thanks

    • Riu Hotels

      Dear Marie,
      We do not have the details just yet, please stay tuned to our website.
      Thank you for choosing us and kind regards.

      • Fiona

        Can you confirm what work is being done at the Rui palace Macao – we are travelling there for the sixth time for Christmas from early December and would like to understand what will be changed. Thanks Fiona

        • Riu Hotels

          Dear Fiona,
          Many thanks for choosing us.
          Stay tuned to our website for more information in the near future.
          Kind regards.

          • Al

            Hi, I’m wondering if there is an update on the Riu Macao renovation schedule. I want to come end of November but can’t find any info on whether it will finished.

            thanks

          • Riu Hotels

            Hi Al,
            Don’t worry, the renovations will be finished in November.
            Many thanks for choosing us.
            Kind regards.

          • Fiona Ford

            I have been looking for an update on your website but still cannot see any news on the Riu Palace Macao renovations. Please can you confirm what is happening and when the hotel will re-open? many thanks
            Fiona

          • Riu Hotels

            Hi Fiona!
            The renovations will be finished in November.
            Many thanks for choosing us.
            Kind regards.

  • Michael

    Dear RIU,

    Please can you confirm the exact dates (from and to) and extent of the refurbishment work for the RIU Palace Macao?

    We are planned to stay at the hotel first two weeks of August and nervous these refurbishment plans may impact our trip.

    Thanks,

    • Riu Hotels

      Dear Michael,
      Thank you for writing us.
      Don’t worry, the refurbishment will not affect your trip.
      Kind regards.

      • Keith bourne

        we are booked to go to the Riu Palace Macao on the 15th November 2016 through Thomson travel agents. Will the renovation be completed by then.

  • Michael

    Thank you for responding.

    However, please can you confirm the dates of the refurbishments?

    Kindest regards,

  • Stéphanie

    Dear RIU,

    I’m travelling to RIU Bambu in June, is there a renovation going on in June?
    I saw some changes in the Riu winter 2016/2017 guide.

    Kind regards

    • Riu Hotels

      Dear Stephanie,
      We have planned some works in the following weeks to improve the facilities at the hotel.
      Thank you for choosing us, we hope that you have a good stay with us.
      Kind regards.

  • Charlotte

    Hello,
    My friends and I are travelling to Riu palace las Americas this June and I was wondering when the renovation starts and will this cause any changes/impact to our holiday?

    Thanks

    • Riu Hotels

      Dear Charlotte,
      Thank you for writing us.
      Don’t worry, the refurbishment will not affect your trip.
      Kind regards.

  • Natalia

    Hello, we have booked a stay at Riu Palace Las America’s from Aug. 10-17 and are very worried that the renovations will affect our trip. The renovations are to the public spaces like the pool and bars and we would not like to be there if these places will be affected. Can you please give me the exact dates that the renovations will take place? Thank you.

    • Riu Hotels

      Dear Natalia,
      Thank you for writing us.
      Don’t worry, the refurbishment will not affect your trip.
      Kind regards.

  • David Bera-Frank

    Hi,

    Can you please confirm the reopening time of Riu Papayas at Playa del Ingles as planning my family holiday and would like to visit that hotel.

    Thank you,

    David

  • ron hillard

    Just wanted to say that we love the Riu Palace Las Americas…And cant wait to be back after the remodel…I hope it dosent change to much

    • Riu Hotels

      Dear Ron,
      Thank you for choosing us and for your words.
      We are very happy to know that you liked the Riu Palace Las Americas.
      Thank you and kind regards.

  • Michael Mendham

    Hello,
    Please could I ask for the dates of when the Riu Palace Macao refurbishment will take place.
    Thanks you,
    Michael

    • Riu Hotels

      Hi Michael,
      Many thanks for writing us.
      The hotel will close at the end of August and will be open its doors in November.
      Kind regards.

  • Ridvan

    I’ve read a few places that after the refurbishment at palace Macao that it will change from adults only to family friendly. Can you confirm that it will remain adults only?

  • Vanessa De Wit

    Hi,

    Is palace.aruba@riu.com the correct e-mail address? I sent three emails this week but I haven’t received any replies.

    Kind regards,
    Vanessa

    • Riu Hotels

      Dear Vanessa,
      Thank you for writing us.
      Yes, that is the correct email.
      It might be better to call the hotel, their telephone number is +297 586 3900.
      Kind regards.

  • Donald POol

    Hello – will the Riu Palace Las Americanas in Cancun still be family friendly after the remodel? We have booked in December and made reservations including 16 and 17 year old children.

    • Riu Hotels

      ¡Hello Donald!
      Maybe it will be better if you contact the agency or person with which you booked your holiday. The Riu Palace Las Americas will be one of our Adults Only hotels after the refurbishment.
      Thank you for choosing us.
      Kind regards.

  • marie

    Hello,
    Riu Palace Las Americas is being renovated. What is being done ? Are new pools being put in ? Is the show room being redone or changed ? It would be nice to know what is going to change. There are rumors that it would change to adults only, which would be nice if this were true. One of my travel agents said that only a section would be adults only, so now I am confused on what is really going to take place. It would be so helpful if I knew so I could plan my vacation. Any information would helpful.
    Thanks,
    Marie

    • Riu Hotels

      Hello Marie,
      All of the rooms have been refurbished last year. And now, all of the facilities and public areas will be refurbished. Also, the hotel will be Adults Only.
      Many thanks for writing us.
      Kind regards.

  • Gail Siviter

    I’ve just booked for Riu Funana in October 2016. Will I get all additional services that you may add?

    • Riu Hotels

      Hi Gail,
      Many thanks for writing us.
      Maybe it will be better if you contact the agency or person with which you booked your holiday. The Riu Funana will be close during the refurbishment.
      Kind regards.

  • CJ

    Hi, is the refurbishment of Sal ClubHotel Riu Funana to be the Riu Palace Cabo Verde on schedule to complete by November this year? Thanks.

  • Pete

    Will the Riu Palace Las Americanas in Cancun be renovating this summer the hotel rooms, hotel lobby, sports bar, pools, beach, reserve-only restaurants, food and drink selection?

    • Riu Hotels

      Hello Pete,
      Thank you for chossing us.
      All of the facilities and public areas will be refurbished. All of the rooms have been refurbished last year. Also, the hotel will be Adults Only.
      Kind regards.

  • Alexandra

    Hi,

    We are travelling to Riu Palace Las Americas on 18th September and are wondering if the renovations will affect our stay at the hotel?

    • Riu Hotels

      Dear Alexandra,
      Maybe it will be better if you contact the agency or person with which you booked your holiday. The Riu Palace Las Americas will be close during the refurbishment.
      Thank you for writing us.
      Kind regards.

  • Holly

    Hi,

    Is the renovation at the Riu Papayas at Playa del Ingles now finished?
    Thanks,
    Holly

  • Erika

    Hi are going to Riu Palace Cabo San Lucas from Aug 24 to Aug 28. We understand this location will be closed for renovation on Aug 29. We hope that our vacation will not be affected and all services will be offered until closure on 8/29.

  • Jamie

    Hi. We are planning to visit Clubhotel Riu Tequila in from 27th Jan 2017 to 10th Feb2017 and have read there may be refurbishments. Will this affect out booking?

    • Riu Hotels

      Dear Jamie,
      Don’t worry, we do not have a scheduled refurbishment for this hotel in the near future.
      Thank you for choosing us.
      Kind regards.

  • Hunter

    Any chance the Riu Las Americas will be open sooner then October? We are traveling mid September to Riu Cancun but would love to change to Las Americas. Thanks

    • Riu Hotels

      Dear Hunter,
      Thank you for choosing us.
      We are very sorry but the Riu Palace Las Americas will not open until October.
      Kind regards.

  • Nick

    can you please confirm when the refurbishment to the riu palace macao will commence and when it will finish? Thank you.

    • Riu Hotels

      Hi Nick,
      The refurbishment will begin in August and will finish at the end of this year.
      Thank you for writing us.
      Kind regards.

  • Laura

    Hi there, just returned from Riu Palace Riveria Maya and heard there is a refurb due next year (2017) is this correct and if so when will this be from/until as hoping to rebook and will plan around this …
    Thanks

    • Riu Hotels

      Dear Laura,
      Thank you for writing us.
      For the moment, the Riu Palace Riviera Maya will not be refurbish.
      Kind regards.

  • marie

    Since Riu Palace Macao was just refurbished what is being done that would cause the resort to be closed ?
    Thanks,
    Marie

    • Riu Hotels

      Dear Marie,
      Like you already posted in your question the hotel was just refurbed. There will only be a partial refurbishment. After the reopening you can find all official information on our website.
      Thank you for writing us.
      Kind regards.

  • marie

    Sorry about asking again, but to get decent air fare early booking is best also I am limited to time frame because of work. The first booking date on the riu site is Nov 12. That is about all the information I can find.
    In this blog I see ‘ the Riu Palace Macao will be unveiling a new image in the Dominican Republic.’ I love the Macao the way it is now and ‘New Image’ sounds kind of scary. Is the ‘Image’ going to change from all adults to family ? That water park that Riu is suppose to be build, does that have anything to do with Macao? This is a real puzzle since the resort just had lots of renovations. I would really like to book this resort, but not knowing the extent of these ‘new changes’ it is difficult to judge if they will be finished and open Nov 12.
    Thanks,
    Marie

    • Riu Hotels

      Dear Marie,
      The hotel will continue to be Adults Only.
      We recommend you check the information about the hotel on our website and on our socials media.
      Thank you for writing us.
      Kind regards.

  • Christine Nicholls

    So I’m confused in November 2014 we went to Cape Verde and stayed in ClubHotel Riu Funana the hotel next door was called ClubHotel Riu Garopa

    I’ve just come to book a return trip and found the names have changed
    ClubHotel Riu Garopa is now ClubHotel Riu Funana
    ClubHotel Riu Funana is now Riu Palace Cabo Verde

    Why??? I’m sure there will be some complaints of people booking into the wrong hotel

    • Riu Hotels

      Dear Christine,
      It is true. We will reform our Cape Verde hotels because we are constantly working on improving our facilities; we refurbish an average of six hotels a year. We look forward to the opportunity to welcome you back again soon.
      Many thanks for choosing us.
      Kind regards.

  • R Pittaway

    We have booked for the Riu Palace Macao for 30/11/2016 I understand it is undergoing a renovation, I hope it will be open as we are really looking forward to our stay there.

    • Riu Hotels

      Hello,
      Yes, the hotel will be open. Everything is going as planned in the renovation of the hotel.
      Thank you for choosing us.
      Kind regards.

  • Tom S

    Hello, reservation set for October 30, 2016. Wanted to make sure that the renovations are on schedule for Riu Palace Las Americas and that date is secure. Thanks

  • Stephen Garrett

    We are booked into the Riu Palace Macao arriving on the 21st November. We are travelling with Thomson Holidays from the UK. Is the hotel going to be open by the 21st November 2016? Yes or No will suffice.

    • Riu Hotels

      Dear Stephen,
      Yes, the hotel will be open. For the moment, everything is going as planned in the renovation of the hotel.
      Thank you for choosing us.
      Kind regards.

  • Cami M

    Is there a renovation planned for the RIU Vallarta? We are planning a trip in Feb 2017 and have heard talk about it being done this winter.

    • Riu Hotels

      Hello Cami,
      No, don’t worry!
      Many thanks for choosing us.
      Regards.

      • Beth

        Hello, we have heard the Rui Vallarta is to have a refurb in summer 2018. Please can you advise if this is correct? Kindest regards.

        • Riu Hotels

          Hi Beth!

          Thank you for your question. We kindly encourage you to check our official website for the latest news about our hotels. We hope to see you soon in RIU.

          Kind Regards
          RIU Hotels & Resorts

  • Rob

    Hello. We just returned from our third RIU palace stay in cabo. We spoke with various staff members and were informed that the hotel would be closing for a three month remodel, later this month. None had many specifics to offer. Some were quite concerned for their job security, which I hope will not be a problem for your wonderful employees.

    Anyway, I have read through the older comments and questions above, with the limited information offered in response, but am hoping more insight might now be available, as to what is actually planned.

    The traditional colonial feel is what makes this such a stand apart place for our family, rather than the overdone reliance on brightly colored decor and trimless squared rooms which is to be found nearly everywhere else. This underlying aesthetic is not to be changed is it? Can you offer any details of what’s in store, or better yet a link to representative images of what to expect? Here’s hoping the heart and soul nof your amazing property is left in tact when all is finished.

    Thank you.

    • Riu Hotels

      Dear Rob,
      Many thanks for writing us.
      Stay tuned to our website for more information in the near future.
      Kind regards.

  • Gerry Collins

    Will the refurb of the Riu garopa be finished on time, what date? This will be our 7th stay at a Riu hotel, we love it!!

  • Valmai MacIntyre

    We LOVE LOVE LOVE the Riu Palace in Cabo San Lucas!! The only things I would say that would make our stay better (as we can’t wait to come back) would be fixing the room doors so they don’t SLAM all morning / night long as guests come and go. And maybe change the wheels on the maintenance / housekeeping carts so they don’t sound like a freight train in the hallway. Other than that IT’S ALL GREAT!! Thanks!! 🙂

    • Riu Hotels

      Dear Valmai,
      Many thanks for your positive comments about our hotel.
      We reported your comments to the corresponding departments, thank you!
      Kind regards.

  • Kerry

    I am traveling to Rui palace tropical bay in Jamaica in July/August 2017. Lots of the reviews say the hotel is run down and due a renovation. Several refer to a renovation happening in 2017. Is this true and if so when is this likely to take place. Worried that it will be either run down or in the middle of a revamp when we are there

    • Riu Hotels

      Dear Kerry,
      Many thanks for choosing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Melissa pick

    I am planning a trip to Riu palace Cabo San Lucas for December 17-23. Will the renovations be finished by then?!

  • Barb

    Planning a 2017 trip to Riu Palace Cabo San Lucas to attend a wedding. Is the hotel ADULTS ONLY? Hard to tell on the hotels website.

  • Karen Baker

    What are the renovations that are taking place at the Riu Montego Bay, and when are they are expected to be completed?

    • Riu Hotels

      Dear Karen,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Meaghan

    Hello,
    We stayed ast the RIU Tequila in Jan 2016, staff at this time advised that the hotel would be going through refurbishment/renovations.
    The rooms were in need A LOT of tlc. We did however really love this hotel.
    We are considering booking our wedding here for Jan 2018, however would like to know if the renovations/refurbishment will be completed by this time.

    Thanks

    • Riu Hotels

      Dear Meaghan,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Joe

    Hello,
    We are considering going to RIU Las Americas in early Dec 2016. Are there any current photos of the rooms? Have the bed mattresses been changed? Are there walk-in showers in the rooms? Are the AC units being replaced?
    thanks,
    Joe

  • Raymond

    We are booked at the Riu Palace Americanas beginning on October 27th. Will there still be renovations ongoing that will limit use of any of the facilities?

    We look forward to the Adults only stay!

    Thank you

  • Camille

    Are there huts or umbrella’s on the beach at the Riu Palace Las Americas ????

  • Vieira

    Please don’t refurbished the resorts with the “Modern Look” the only reason i like the RIU is because of the beautiful “Traditional Look” and why is the Riu Palace Las America adult only? that is the most beautiful “traditional” resort you have in Cancun and now we can’t use it with kids only the moden which are i dont really care for. I’m a sad customer 🙁

  • Jason

    We loved staying at the riu palace Mexico can u tell us if there are any plans to renovate the riu palace player del Carmen or the riu palace tropical bay and please please don’t renovate the riu tequila

    • Riu Hotels

      Dear Jason,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Monica

    We are planning a trip to Riu Palace Cabo San Lucas in the first week of December. Will renovations be completed?
    Thank you.

  • que dia abren el parque

    que dia abren el parque

  • Rodney

    I’m a travel agent , Why are you refurbishing these resorts with the “Modern Look” the only reason i and my clients like the RIU brand is because of the beautiful “Traditional Look” I’m getting a lot of bad feed back from my clients

  • Elaine

    Hello
    just booked riu tequila for July/August 2017 are they planning on refurbishing the hotel next year?when u come to refurbishing this hotel please please please leave it the Mexican feel to it it only needs a the bedrooms painted and new sunlit get around the pool as a fair few of them has seen better days

    • Riu Hotels

      Dear Elaine,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • susan

    We are looking to book Riu Tequila again for next year 2017 but heard there are to be renovations and hotel will close. We love the ambiance of this hotel,staff, decor etc it’s perfect, maybe needs a lick of paint and new sunbeds , can you please confirm whether it will close, have no wish to go to Yucatan or Playacar Hotels to modern for our taste prefer the Mexican feel of Tequila. Kind regards. Sue & Dave

    • Riu Hotels

      Dear Susan,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Becca

    Hi, Is the RIU Palace Punta Cana being refurbished next year 2017? I have read this on trip advisor I am due to get married there next year slightly concerned.

    Thanks
    Becca

    • Riu Hotels

      Dear Becca,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Paul O'Brien

    Hi,
    My wife, sister in law and brother in law will be visiting the newly refurbished Riu Capo Verde hotel in Cape Verde on the 4th November to celebrate my 60th birthday and anniversary. Could you tell me if all the refurbishments will be completed by then?

  • Julie

    What date in November is the RIU Palace Cabo Verde due to open?

  • Dave Brown

    Will you be upgrading the roof top hot tubs in the jacuzzi suites at the Cabo Palace during the renos?

  • Gail

    Can you advise when the Riu Palace Punta Cana will be refurbed?

    • Riu Hotels

      Dear Gail,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • gayle

    Can you advise when the Riu Palace Riviera Maya will be refurbed?

    • Riu Hotels

      Dear Gayle,
      Many thanks for writing us.
      Yes, but at the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Gillian Kennedy

    Hi there,
    Are certain guest rooms being renovated as well? For property Riu Palace Cabo? Thank you.

  • Clare

    I’m booking to visit riu Olivia beach Fuerteventura in April 2017. Is this due to be closed for refurbishment????

    Thanks

    • Riu Hotels

      Dear Clare,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Jayne

    Please can you confirm that the Riu Clubhotel Funana will be opening on time? When will photos of the renovations be available? I am travelling there 10th November. Thanks

  • Mrs Sarah J O'Sullivan

    Can you please tell me what date the riu palace cabo verde opens after refurbishment

    Thank you

    Sarah

  • Lauren

    Hi is the Riu Palace Cabo Verde still on track to open on 4th Nov? Thanks

  • Roy Pittaway

    We are arriving on 30/11/2016 and staying at Riu Palace Macao, will the renovation be completed by then as have seen some photographs on Facebook which were taken a couple of days ago and it seems a long way off from being completed, the photographs were taken by people staying at other Riu hotels in the area.
    Kind Regards Roy

  • Sven

    Hi, I am going to the new Riu Funana soon. Are you only renovating the former Funana, now Palace Cabo Verde or also the former Garopa, now Funana? If so, what kind of refurbishment is the new Funana undergoing? Thanks, I am very looking forward to my vacation with you!

  • Lisa

    Hello are there plans for renovating Riu Montego Bay, not the Riu Palace because I know that’s been renovated but the Riu Montego Bay?

    • Riu Hotels

      Dear Lisa,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Louise brown

    Could you please tell me when RIU palace Cabo verde will be opening. We are booked to visit 23rd November. Many thanks

  • Dave Brown

    Are the renovations at the Riu Palace Cabo San Lucas completed?

  • Adam

    Hi
    Now the renovations are complete, do the new Funana & Palace Cabo Verde still share all facilities such as restaurants or has this now changed ?
    Thanks,
    Adam

  • Rich Nicholson

    Hello, I recently stayed at RIU Ocho Rios, I had a great time. Any plans to replace the physical (metal) room key with key card access. Same with the safe, any plans to replace the key with a key pad. I think it’s a big security issue the that the key has the room number stamped on it.

    • Riu Hotels

      Hi Rich,
      We can assure you that we treat guest comments very seriously and take decisive actions to correct any shortcomings. It is only through feedback like yours that we can monitor our levels and standards of service.
      Many thanks for writing us.
      Regards.

  • Marloes

    Are there any renovations planned for riu hotels in punta cana?

    • Riu Hotels

      Dear Marloes,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Andrew Bowyer

    I was told by the hotel in August this year that the Riu Oliva Beach in Fuerteventura would be refurbished in 2017. Can you tell me if this is correct.

    • Riu Hotels

      Dear Andrew,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Trisha

    Can you please advise where the new swim out rooms are located at the Newly renovated Riu Los Cabos? Are the private pools ajoined? or does each room have a private pool?

    Thanks

    Thank you

  • Emily

    Hi,

    I will be travelling to the Riu Palace Cabo on December 11 and I am worried that the renovations still might be taking place during this time.
    Can you confirm that the renovations will be finished before this?

    Thanks

  • Linda

    Can you please let me know if the Riu palace Cabo is ready to reopen on December 3rd?

  • zee

    Good day,

    Are the renovations completed at Rio Palace Cabo – am planning to be there next week Dec 3-10th ?

    Cheers

  • nick valentine

    do you have any new pictures of the Riu Las Americas in Cancun. We will be going back for the 6th time next Feb. and we are excited to see the renovations that were done. Thanks Nick

    • Riu Hotels

      Dear Nick,
      We are sorry, but at the moment, the only photos we have are on our website.
      Many thanks for choosing us.
      Kind regards.

  • Maikel

    Hello,

    Are there any plans in advanced for a renovation of the Riu Palace Punta Cana? I’ve read many reactions from people have been there this year and complains about broken stuff at the pools and in the rooms.

    Many thanks,

    Maikel

    • Riu Hotels

      Dear Maikel,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

      • Maikel

        Thanks for the fast response! We Will book for 2017!!

      • Maikel

        Hello, I’ve got one more question. Is the clubhotel Riu palace Bambu closed for renovation at may till juli 2017? Maybe I’ve confused myself with palace Bambu and Riu Palace Punta Cana!

        Many thanks,

        Maikel

  • Mary

    Is there any plans on renovating the Riu Vallarta?

    • Riu Hotels

      Dear Mary,
      Many thanks for writing us.
      At the moment we do not have any reformations scheduled for this hotel.
      Kind regards.

  • Aaron

    When will pictures be posted of the new swim-up rooms at the RIU Palace Cabo? Its hard to book a room with no pictures of it.

    • Riu Hotels

      Hi,
      We are sorry, but at the moment, the only photos we have are on our website.
      Many thanks for choosing us.
      Kind regards.

  • RHernandez

    Hey, I booked a trip to stay at the Hotel Riu Palace Los Cabos, I booked a Swim-Out Junior Suite, however I’m unable to view any pictures of what this room looks like or how the private pool area looks. Would you be able to direct me to where I can view pictures of our room or email me pictures

    • Riu Hotels

      Hi,
      We are sorry, but at the moment, the only photos we have are on our website.
      Many thanks for choosing us.
      Kind regards.

  • Diane

    Hi, please let me know when are refurbishing the vistamar hotel in amadores gran canaries, we are looking to return again in September

  • Marc

    Hi,

    is it true that Riu will construct a new resort beside the Riu Republica ??

  • Curt

    Do you have any plans to remodel the Riu Palace Riviera Maya? We certainly hope not. We love the old style that it currently has. Thanks.

  • Gordon

    We have stayed in various Rui hotels, mainly in Cancun and have been suitably impressed each time, the fact that you can go to various rui hotels in the vicinity being one of the benefits

    I have recently booked a holiday in the Rui Funana expecting to be able to use facilities in both I am now however aware that this is now not the case. Two friends arrived yesterday and advised me of the details.

    It appears that there is a security guard stopping the clientele from moving between hotels. This together with the very confusing name change from Funana to Cabo verse and the other to the Funana.

    Looking at your own booking info it shows the Funana as a dearer price than the Cabo Verde.

    Can you please advise if use of all the facilities between both the Cabo Verde and the Funana is allowed without restrictions. The main reason is that as you may be aware Sol is not exactly a throbbing area of activity and therefore use of facilities in paramount

    Thanks

    • Riu Hotels

      Hi Gordon,

      Guests staying at the ClubHotel Riu Funana no longer have access to the other hotel because it has now been upgraded to the Riu Palace Cabo Verde. Exchange privileges apply only to hotels of equal or inferior category.

      Kind regards,
      RIU Hotels & Resorts

  • Des

    Hi

    I booked a trip for March of 2017 back in August of 2016 and I noticed its cheaper now. Will the hotel give me the cheapest rate or the booked rate???

    • Riu Hotels

      Hi Desyre,

      Please contact the Call Centre or your travel agency regarding this matter.

      Kind regards,
      RIU Hotels & Resorts

  • Jordan

    Hey , is there refurbishment due for Riu Palace Madeira ? Overheard management talking to another guest regarding this November 2016 , and looking at booking up for same time this year would be great to see rooms remodelled.

    • Riu Hotels

      Dear Jordan,

      At the moment there are no renovations scheduled for the Riu Palace Madeira.

      Kind regards,
      RIU Hotels & Resorts

  • Susan McCrae

    Hi there, we are travelling to Riu Palace Paradise Island in November this year. I understand from a few posts on TripAdvisor that the hotel is closing for renovations. Can you tell me more? Many thanks. Susan

    • Riu Hotels

      Hi Susan,

      Riu Palace Paradise Island will close for renovations this year in July and will reopen at the end of October.
      Please check back our website shortly for further information.

      Kind regards,
      RIU Hotels & Resorts

  • GM

    Hi, could you please tell me what changes will be made to the Riu Bambu hotel, will all the rooms be renovated? I would like to know as that will determine what room we book. And also would we be allowed to use the facilities at the other Riu resorts? We will be arriving on the 4th of october 2017.

    Thanks

    • Riu Hotels

      Good morning,

      Please stay tuned to our website for updated information, it will be available very soon.

      Kind regards,
      RIU Hotels & Resorts

  • shayla

    can you please tell me if the Riu Palace Punta Cana is scheduled for any renovations in 201u?

    • Riu Hotels

      Hi Shayla,

      We have no renovations scheduled at the Riu Palace Punta Cana at the moment.

      Kind regards,
      RIU Hotels & Resorts

  • gail

    When are you renovating the Riu palace Riviera Maya?

    • Riu Hotels

      Hi Gail,

      We have no renovations scheduled at the Riu Palace Riviera Maya at the moment.

      Kind regards,
      RIU Hotels & Resorts

  • Lynne

    Is the Club Hotel Riu Bambu due to be renovated and if so when is due to be reopened and what is being done? Thank you.

    • Riu Hotels

      Hi Lynne,

      ClubHotel Riu Bambu will close at the end of this month and will reopen mid July.
      Please check our website for more details in the near future.

      Kind regards,
      RIU Hotels & Resorts

      • Heather Michalak

        we have booked the Riu Bambu for the beginning of August can you guarantee the remodel will be done by then and I will be reopened?

        • Riu Hotels

          Hi Heather,

          The reopening is scheduled for mid July.

          Kind regards,
          RIU Hotels & Resorts

          • Karen

            Hi, can you please tell me if the Riu Bambu is still due to be reopened mid July. I’m booked to go there on 16th July and am somewhat concerned.

          • Riu Hotels

            Hi Karen,

            The hotel is scheduled to open on July 15th. We look forward to welcoming you very soon!

            Kind regards,
            RIU Hotels & Resorts

  • Beach Lover

    Hi- Has the Hotel Riu Palace Paradise Island in the Bahamas been renovated? If so, when? Thank you.

    • Riu Hotels

      Good afternoon,

      The Hotel Riu Palace Paradise Island will be closed from 24/07/2017 to 28/10/2017 for improvements to the facilities of our establishment so that we may continue to offer our guests the best service.

      Kind regards,
      RIU Hotels & Resorts

      • Nicole

        I love this resort I’ve been to the Bahamas 13 times and always go here nice to go to an all inclusive after spending a fortune at Atlantis. I love the staff never any complaints. Glad renovations are being done, it was required. Can’t wait to see the resort once completed

        • Riu Hotels

          Good morning Nicole! It’s great to know how much you enjoyed staying with us. 13 times…there are many! Thanks for choose us 🙂

          Kind regards,
          RIU Hotels & Resorts

  • Mrs Davies

    I booked the garopa (now funana) in advance of the refurbishment. We were told the hotels shared facilities and it didnt matter which we booked, at the time both were priced the same for our travel dates. This is our belated honeymoon and now find that it is no longer true and in fact we will have a very different holiday experience than guests in the other hotel. We are obviously disappointed.

    • Riu Hotels

      Dear Mrs. Davies,

      Guests staying at the ClubHotel Riu Funana no longer have access to the other hotel because it has now been upgraded to the Riu Palace Cabo Verde. Exchange privileges apply only to hotels of equal or inferior category.

      Kind regards,
      RIU Hotels & Resorts

  • Mr.Ken Down

    We are regular visitors to RIU OLIVA BEACH in Fuerteventura. While we were there in March the staff were informed that the Hotel would be closed for refurbishment later this year or early next year. ( The redesign and refurbishment are urgently needed).
    Are you able to confirm this?
    We have noted that we are unable to book any rooms at the Hotel beyond next April with any holiday company including the RIU website.

  • Crystal

    Hi looking at booking the Riu Palace Paradise Island or the melia . Just wondering what renovations are going to be done to the resort from July-Oct 2018 to help us decide if we are going to book this resort in January. Thank you

    • Riu Hotels

      Hi Crystal,

      We do not have any further details just yet, however we encourage you to check back with us shortly.

      Kind regards,
      RIU Hotels & Resorts

  • Javier

    Hi, could you please inform wether you are planning renovations for RIU Palace Riviera Maya or RIU Palace Mexico on January 2018?
    Thank you very much!

    • Riu Hotels

      Hi Javier,

      At the moment there are no renovations scheduled for neither.

      Kind regards,
      RIU Hotels & Resorts

  • Marie

    When in July will the bambu open?

  • Paula

    Can you please tell me if renovations are scheduled at the Riu Vallarta, and if so when?
    Thanks

    • Riu Hotels

      Hi Paula,

      There are no scheduled renovations at the Riu Vallarta at the moment.

      Kind regards,
      RIU Hotels & Resorts

  • Rebecca

    Hello, are all the renovations at the RIU Bambu expected to be completed by July 15? Or will they be ongoing while the hotel reopens? Thanks!

    • Riu Hotels

      Hi Rebecca,

      Yes the renovations are expected to be finished by then.

      Kind regards,
      RIU Hotels & Resorts

  • Sarah

    Hi I’m staying at the rui bambu for my wedding in October I’m wondering what are the refurbishment you are doing to the hotel? And will all renovations be completed by the summer 2017 many thanks.

    • Riu Hotels

      Hi Sarah,

      ClubHotel Riu Bambu will reopen on July 15th, the renovations will be completed by then. All rooms are being renovated and there will be new facilities available afterwards: additional pool bar, new Kulinarium restaurant, and Spanish Restaurant, new Steakhouse, gym and Riu4U programme for teens 13-17 years.

      We hope you are looking forward to your stay!

      Kind regards,
      RIU Hotels & Resorts

  • Bienela

    Hi: Are the regular rooms being renovated at RIU Bambu? Are the beds being replaced?

    • Riu Hotels

      Hi Bienela,

      All rooms are being renovated at the ClubHotel Riu Bambu.

      Kind regards,
      RIU Hotels & Resorts

  • Misha

    Hello! I just came back from the Riu Tequila. My friend and I both fell in love with the serving staff, entertainment team, decor, ambiance, and traditional feel of this hotel. It is perfect, an absolute gem, and we are scared that renovations of this hotel may tamper with the soul of this hotel. Please don’t make this hotel like the modern ones across the street. A reno of the washrooms (as sinks are rusting and tiles are cracking) as well as a revamp of some of the soft furnishing is all this hotel needs. Please don’t change the style.

    Are there renovations scheduled for the Riu Tequila, and if so when? Me and my friend would love to book another stay end of 2017 or early 2018.

    • Riu Hotels

      Hi Misha,

      It’s great to read you enjoyed your stay at the ClubHotel Riu Tequila!
      At the moment there are no renovations scheduled for this hotel.

      We hope we can welcome you back very soon!

      Kind regards,
      RIU Hotels & Resorts

  • Matt Watts

    Hi
    We are looking to book the Riu Bamboo Punta Cana for August 2017. Can you please give details of the renovations and if they will be completed by then.

    • Riu Hotels

      Hi Matt,

      ClubHotel Riu Bambu will reopen on July 15th. The new facilities available afterwards will be an additional pool bar, new Kulinarium restaurant, and Spanish Restaurant, new Steakhouse, a gym and Riu4U programme for teens from 13-17 yrs. The rooms are also being renovated.

      We hope we can welcome you in August!

      Thank you and kind regards,
      RIU Hotels & Resorts

  • T Marie

    I recently stayed at the Riu Ocho Rios and hope to host my wedding there next year. However, I can’t help but wonder whether you have any plans to refurbish the exterior that is beginning to show wear and tear, and upgrade the decor in the rooms (at least on the deluxe side?).

    With such great food, staff and overall ambiance, I think a cosmetic upgrade would go a long way to making the Riu THE top family resort in Ocho Rios!

    • Riu Hotels

      Hi Marie,

      Thank you so much for your kind words about our hotels. At the moment there are no renovations scheduled for ClubHotel Riu Ocho Rios.
      However, we have forwarded your suggestions to the corresponding departments.

      Thank you for choosing us and we hope to welcome you very soon!

      Kind regards,
      RIU Hotels & Resorts

  • Michael Crane

    Hello, In regards to the Riu Palace Riviera Maya are there plans to renovate the Resort. Everyone we have spoken to loves the current style and decor as opposed to the new Riu style, many don’t like the cold staunch feeking the new resorts provide. Thank you.

    • Riu Hotels

      Hi Michael,

      At the moment there are no renovations scheduled for the Riu Palace Riviera Maya.

      Kind regards,
      RIU Hotels & Resorts

  • Evan

    Are there any plans for renovations for the Riu Vallarta this year?

    • Riu Hotels

      Hi Evan,

      At the moment we have no renovations scheduled for the Riu Vallarta.

      Kind regards,
      RIU Hotels & Resorts

  • Gordon Revell

    Dear Riu,I have read on trip advisor thar the Riu Bachata/Merengue will close in September this year,is this going to be for refurbishment or for permanent closure.I have been to these hotels many times and it would be very sad to see them go.

    • Riu Hotels

      Hi Gordon,

      Thank you for contacting us and for sharing your concerns regarding our hotels in Puerto Plata. First and foremost, we regret the confusion that has been caused. The fact of the matter is that we are currently not sure if the hotel will continue to be open after October 1st, for reasons that we have no say in right now. From what we know, we will have further details on June 29th.
      We kindly ask you to contact us via communication@riu.com with your details if you wish to receive updates regarding this matter.

      Kind regards,
      RIU Hotels & Resorts

  • Kat

    Hiya we’re staying in the Riu Tequila April 2018. Are there any possible plans this hotel will be renovating? Thank you!

    • Riu Hotels

      Hi Kat,

      At the moment there are no scheduled renovations for our ClubHotel Riu Tequila.

      Kind regards,
      RIU Hotels & Resorts

  • Lynn

    Hi! My boyfriend and I are scheduled to visit the Riu Palace Macao in December 2017. We’ve been dating for three years and this will be our first vacation together and the first time either of us has been to the Dominican Republic. Are there any plans to renovate the Macao and if so when would it begin?

    • Riu Hotels

      Hi Lynn,

      The hotel Riu Palace Macao was partially renovated last year. We hope you and your boyfriend really enjoy your stay with us!

      Kind regards,
      RIU Hotels & Resorts

  • Brimski

    I am considering booking the riu vistamar in amadores from 18th december for around 12 nights, i understand this hotel is being renovated? Will the renovations be finished by 18th December?
    Thanks in advance.

  • Lisette

    Hi, can you tell me when the Riu Palace Punta Cana will be renovated or refurbished?
    Thank you!

    • Riu Hotels

      Hi Lisette! The start of the reform is planned April 2, 2018. Is expected that ends July 14.

      Kind regards,
      RIU Hotels & Resorts

  • norma

    hello riu,
    can you please tell me when the oliva beach in fue is closing for renovations,
    we have been going for 12 years & want to go in 2018, but we cannot book a
    flight unless we know the hotel will be open, please help, thanks

    • Riu Hotels

      Hi Norma! For the moment, there are not reforms planned for the hotel! We’re waiting for your visit 🙂

      Kind regards,
      RIU Hotels & Resorts

  • Michelle Carpenter

    Hi. Will there be any renovations to the Riu Bachata any time soon? Thanks!

  • Michelle

    Hi. We have just booked for December for the Riu Tequila. On trip advisor there are reports of refurbishing . Please could you advise if this is happening before we arrive in December. Thank you.

    • Riu Hotels

      Hi Michelle! The Riu Tequila will be reformed the coming year. We are waiting for your visit 😉

      Kind regards,
      RIU Hotels & Resorts

  • S. Rilett

    Hi, have just booked to stay at the Riu Ocho Rios in Jamacia in November 2017. Can you guarantee that there will not be any refurbishment at this time. Thank you.

  • Lucy Dakin-Scott

    been at a hotel in Amadores across from the RIU Vistamar in Gran Canaria for a week now, it’s obvious it’s being renovated but i’ve read somewhere it was supposed to be finished by august. it’s not finished yet, and on a previous comment you stated it will be finished by September, however that’s 2 weeks away and i doubt it’ll be finished, as it looks to be in a bad state. been watching it for a week now and i’m yet to see anyone working on it. what’s happening?

    • Riu Hotels

      Hi Lucy!

      The end of the works was planned for the end of August, but due to technical problems the work was stopped. Its reopening is scheduled for December.

      Kind Regards,
      RIU Hotels & Resorts

  • Daniel MacQueen

    Are there any plans for refurbishment at Riu Vallarta in 2017/2018?

    Would love to stay there again and hope the decor doesn’t stray too far from its current style.

    • Riu Hotels

      Hi Daniel!

      For the moment, there are not any refurbishment planned in the Vallarta!

      Kind Regards,
      RIU Hotels & Resorts

  • Bev

    Hi , we are travelling to Funana in 5 weeks.

    Can you tell me which rooms were refurbished and how I go about requesting one?

    Thank you

    Bev

    • Riu Hotels

      Hi Bev!

      For this kind of questions, please contact with the hotel and they will be happy to help you.

      Kind Regards,
      RIU Hotels & Resorts

  • Sam boustead

    Hi, we are already booked to stay at the riu tequila on 1st April 2018. Now that the riu tequila will be closed for refurbishment at that time, which hotel are we likely to get allocated instead
    Thanks Sam

    • Riu Hotels

      Hi Sam!

      For this kind of questions, please contact with the hotel and they will be happy to help you.

      Kind Regards,
      RIU Hotels & Resorts

  • Sam boustead

    Thank you for the reply, but we have contacted the hotel but even they were unsure where we are going to be placed.
    Thanks sam

  • Christina

    Curious if there are any plans of upgrading the Riu Palace Pacifico??

  • Michelle

    Please let me know when Riu Palace Pacifico in Puerto Vallarta will be completed. Thank you.

    • Riu Hotels

      Hi Michelle!

      We have not done any work in the hotel recently. The Riu Palace Pacifico is offering all its services.

      Kind Regards
      RIU Hotels & Resorts

  • Malcolm

    Hi, we have heard rumours over the last couple of years that the Riu Oliva Beach in Fuerteventura is to be renovated. Is this correct? If so, when is the work scheduled and will the hotel close or remain open while work is done ?

    • Riu Hotels

      Hi Malcolm!

      At the moment there is no planned renovation in the hotel. We will keep you informed when the time comes.

      Kind Regards
      RIU Hotels & Resorts

  • Claire Simpson

    Hi

    We are due to travel to RIU Montego Bay on the 13/10/17 can the tell me if any renovations are taking place at all and are all facilities open.

    We are a family of 2 adults and 5 children one of the children is disabled.

    • Riu Hotels

      Hi Claire!

      At the moment there is no planned renovation in the hotel. We will keep you informed when the time comes 🙂

      Kind Regards
      RIU Hotels & Resorts

      • Claire Simpson

        I spoke to the front desk last night and they informed me that the pool bar and the main pool is closed and not sure when they will reopen.

        Could you please clarify the situation.

        • Riu Hotels

          Hi Claire!

          In which hotel are you staying? Please, tell us and we will try to help you.

          Kind Regards
          RIU Hotels & Resorts

  • Claire Simpson

    We will be staying at the Riu Montego Bay from the 13th October for 2 weeks

  • Katrina Kieszkowski

    Can you please let me know if Riu palace Riviera Maya will get remodel soon. We are going for Thanksgiving.
    Thank you

    • Riu Hotels

      Hi Katrina!

      At the moment there is no planned renovation in the hotel. We will keep you informed when the time comes 🙂

      Kind Regards
      RIU Hotels & Resorts

  • Michael

    Are there Any renovations planed für palace Punta Cana in 2018, i heard its closed from April to August 2018?

  • Miguel

    Hi,
    Could you please inform if you are planning renovations for RIU Palace Riviera Maya on August 2018?
    Thank you

  • Terri Zalewski

    At some point, do you plan on remodeling Riu Palace Rivera Maya? We have been there many times, and have 2 additional trips planned within the next six month. We love the property, however, it is in need of updating. You have stated it is not on the schedule at this time, but wil it be at some point? I noticed many comments about keeping the current decor. Would love to see updating without changing the original decor.

    • Riu Hotels

      Hi Terri!

      At the moment there is no planned renovation in the hotel. We will keep you informed when the time comes 🙂

      Kind Regards
      RIU Hotels & Resorts

  • Samantha

    Hi there! Are there any plans to renovate Riu ochi rios in the near future?

    • Riu Hotels

      Hi Samantha!

      At the moment there is no planned renovation in the hotel. We will keep you informed when the time comes

      Kind Regards
      RIU Hotels & Resorts

  • Maurice

    Hello, we are planning a stay at the Riu Palace Punta Cana in August 2018. We understand that the hotel will be closed from April 2, 2018 untill July 13, 2018 for renovations. Is this correct? Could you also tell us what will be renovated? Thanks in advance. Kind regards.

    • Riu Hotels

      Hi Maurice!

      Yes, a refurbishment is planned at the hotel on those scheduled dates. Regarding your question about what will be renovated, we don’t have yet this information.

      Kind Regards
      RIU Hotels & Resorts

  • Jessica

    Hello, just wondering if the Riu Vallarta is getting renovations done and if so, what are the dates this would be taking place? Thanks.

  • Kathy

    When will you know what renovations will be taking place when the riu palace Punta Cana, closes in April 2018

    • Riu Hotels

      Hi Kathy!

      When we have the information we will send it to you through a post 🙂

      Kind Regards
      RIU Hotels & Resorts

  • Danielle

    Hi Rui, We have booked to stay at Riu Tequila in Playacar in September 2018 – will it be refurbished before then? TripAdvisor comments seem to suggest it is scheduled for refurbishment in 2018, but don’t specify which months it will be closed.

  • ANNE ROBERTS

    Hi, I am really disappointed that you are renovating the riu tequila mexico to look like the the other crome and glass rius in player del Carmen . We booked to return to the tequila because of its authenticity ,and in all your replies you have said our wish is your command ,please go on trip adviser and see just how upset everyone will be if you rip the soul out of this beautiful hotel , I really do hope you just freshen the place up but leave it as it is

    • Riu Hotels

      Hi Anne!

      Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your valued feedback 🙂 We look forward to your visit and hope you will enjoy again your stay with us.

      Kind Regards
      RIU Hotels & Resorts

      • Geert-Jan

        Dear Riu,

        I, and other future guests of you, are very curious how the Tequila will look like after the renovations.
        Riu will start the renovations in a few weeks. Can you put some photo’s or artist impressions on the site or send them by mail how the hotel and rooms will look like?

        • Riu Hotels

          Hi Geert!

          Many thanks for your comment! We do not have photos yet 🙁 When we have the photos, we will share them with you.

          Kind Regards
          RIU Hotels & Resorts

  • ANNE ROBERTS

    I can’t believe that you ,say your wish is our command when tourists have been asking you not to change the tequila club hotel to a modern hotel , I have just seen the model photos that are on some of the travel sites and there is nothing of the tequila that we all love left , you could be anywhere in the world ,as nothing left of mexico.

    • Riu Hotels

      Hi Anne!

      We are sorry to read you did not agree with the changes at the ClubHotel Riu Tequila. At RIU, we work hard to satisfy the needs of our guests; making our customers happy and comfortable in our hotels is our mission. Of course, we will share your impressions with the relevant department, to make adjustments where necessary, or to take them into consideration for future refurbishments.

      Kind Regards
      RIU Hotels & Resorts

  • Paula Marshall

    Can you tell me if any renovations are scheduled for the Palace Pacifico?

    • Riu Hotels

      Hi Paula!

      Thanks for your comment. Actually, there are not scheduled renovations for 2018.

      Kind Regards
      RIU Hotels & Resorts

  • Catherine marshall

    I am looking to book the riu tequila. I see that it is currently being refurbished and wanted to know if there were plans to change the pool area? Will it keep the free form lagoon pool or is it set to change to a standard rectangular pool?

    • Riu Hotels

      Hi Catherine!

      We don’t have this information yet. You can register your email address in our database, and every time that we publish a new press release or dossier, you will receive it automatically by electronic mail.

      Kind Regards
      RIU Hotels & Resorts

  • Lauren

    Will the RIU Palace Riviera Maya be renovated? It is our favorite hotel but it is in a desperate need for a face lift..especially the lobby and rooms.

    • Riu Hotels

      Hi Lauren!

      There are no plans for future renovation at this moment. Of course, we will share your impressions with the relevant department, to make adjustments where necessary, or to take them into consideration for future refurbishments.

      Kind Regards
      RIU Hotels & Resorts

  • Doug Purnell

    When is the Riu Vallarta being refurbished / decorated?
    The staff there seem to think its this year as the planners have been in.

  • KJ

    Hi, when is the Riu Oliva Beach to be renovated? We’ve heard rumours it’s around November?

  • Glynis Davis

    I heard that Riu Ocho Rios will be undergoing renovations – is this a fact and if so, when?

    • Riu Hotels

      Hi Glynis!

      There are no plans for future renovation at this moment for this hotel. We will give you more information in a future.

      Kind Regards
      RIU Hotels & Resorts

  • Debra Husted

    I heard that Riu Palace Riviera Maya will be closing for renovations in 2019? Is this correct, and if so, what months will it be closed?

    • Riu Hotels

      Hi Debra!

      There are no plans for future renovation at this moment for this hotel 🙂

      Kind Regards
      RIU Hotels & Resorts

  • Eric Loose

    Hi,

    Hotel staff informed us that the Riviera Maya will be undergoing renovations “sometime in 2018.” We have a wedding planned there in May, would you be able to provide more specificity as to when it will be undergoing renovations and what they will consist of? We’re excited for Riviera Maya but wondering whether we need to make other arrangements.

    Thanks.

  • david houghton

    is the Riviera maya to be renovated in April 2019

    • Riu Hotels

      Hi David!

      No, the start of the renovation of the Riu Palace Riviera Maya is scheduled on August.

      Kind Regards
      RIU Hotels & Resorts

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