Hotels

RIU celebrates 30 years with ScubaCaribe!

10 Jun 2021

In 1991, RIU and ScubaCaribe began their adventure together with the opening of the first water activities and diving centre at the Riu Taino hotel in the Dominican Republic. Since then, we have been working side by side, expanding our collaboration in destinations like Aruba, Costa Rica, Cape Verde, the Dominican Republic, Dubai, Jamaica, Mauritius, the Maldives, Mexico, Panama, and Tanzania, where we are able to offer RIU guests unique experiences that enrich our activity portfolio.

Riu Palace Santa Maria: the ideal hotel for your holidays in Cape Verde

13 May 2021

A few weeks ago we announced the opening of RIU's new hotel in Cape Verde: Riu Palace Santa Maria. The decoration of this beautiful hotel reflects the influence of the destination in which it is located, and there is much to tell. That is why this post explores all the different areas. Will you join us?

How RIU Hotels & Resorts Has Shaped Its Customer Service Since 1953

12 Apr 2021

Since the opening of Hotel Riu San Francisco in Majorca in 1953, RIU Hotels & Resorts has built its customer service around three sources of information: satisfaction surveys, direct feedback to hotel staff, and observation of guest behavior. These three channels feed concrete decisions on rooms, restaurants, entertainment and technology across the chain. The origin of the Customer Satisfaction Index...

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