General wedding policies
The couple and 80% of their guests must stay at the same resort where the wedding will be performed. Guests staying in other hotels must purchase a day pass to attend the ceremony and dinner reception.
For weddings at Riu Palace Riviera Maya, the guests staying at a sister hotel of lower category they will have to purchase a day pass that cost $45.00 USD per person.
Guests staying in other hotels will have to pay a day pass of $120.00 USD per person. *Prices are subject to change without prior notice.
Couples must respect the arrival date, they have to arrive at least two (2) full business days for a symbolic ceremony and three (3) full business days for a civil ceremony, prior the wedding date (not counting weekends, National Holidays and the arrival day).
Weddings are not performed on Sundays & National holidays.
Confirmed weddings cancelled within a month of the ceremony date or upon arrival to the hotel will be charged a cancellation fee of $250.00 USD.
Maximum capacity of the Riu Palace Riviera Maya: 100 persons.
External vendors are allowed if they pay a Vendor's Fee of $200.00 USD per person (maximum 2 people for vendor).
Restrictions apply in the vendor's allowance & is subject to on site coordinator approval.
**Name Changes: Names in a wedding confirmation submited through a third-party person and/or travel agents are not eligible for any changes. Please contact your assigned Wedding Reservations Executive or email@example.com for assistance.
Documentation (Only for Civil/Legal ceremonies)
We kindly ask you to verify the procedure that you will have to follow in order to legalize your marriage in your country, as sometimes an apostille is required. If you need to Apostille your Marriage Certificate, please be advised that you will have to cover the amount of this service.
- For Civil weddings: The newlyweds will receive the original marriage certificate at the end of the ceremony in Spanish. When you receive this document in Spanish, you should translate it into English once you are back in your home and verify with your local City Hall the procedure to legalize the marriage certificate in your country.
We kindly ask you to verify the procedure that you will have to follow in order to legalize your marriage in your country prior you travel to a foreign country, due sometimes an apostille is required. If you need to Apostille your Marriage Certificate, please be advised that you will have to cover the amount of this service. *Riu Hotels & Resorts is not responsible for this legal procedure.
Please be aware that at Playa del Carmen; every event performed on the Beach is subject to a Beach tax of $250.00 USD** this is established by law from Solidaridad Government, the payment of it will be made at front desk in the local currency (MXN, Mexican Pesos) **Price is subject to change year by year.
- Symbolic Ceremonies or Renewal of Vows: The couple will receive a symbolic marriage certificate without legal bearing on the wedding day.